General Questions + Processsing
Can I get a custom poster?
Absolutely! Contact us through the contact form with your idea, and we will try to bring your vision to life!
When will my order arrive?
Delivery time is between 2-5 business days for all sizes in the US. Where 5-15 business days in Canada and the rest of the worlds.
Upon order you will receive a tracking code to follow the state of your order.
For mor details carefully read the shipping policy.
Where do you ship from?
We ship worldwide. For your convenience we work with top quality printing partners who will ship from the US, Europe, Australia, Canada and the UK
How do I track my order?
We'll email your tracking details as soon as your package is shipped.
Production
Quality control
To ensure customer satisfaction, each order is quality inspected multiple times throughout the production process. If there is a quality problem with an order, Printed Simply will replace any defective units for free.
Packaging control
Each order is carefully packaged in a thick cardboard tube to prevent damage in transit. Sizes 18'' and smaller will be shipped in stay-flat cardboard mailers.
Does my print come with a frame?
Be carefull as most of our posters do not come with a frame.
Please read the product description carefully to ensure whether or not your poster comes in a frame or not!
Returns
Can I change or cancel my order?
If you need to make changes or cancel your order, email us as soon as possible. If your order hasn't been printed yet, we'll do our best to accommodate the request.
For details visit the Refund and Return Policy.
What is your exchange policy?
Carefully read the Refund Policy page for all information about refunds.